ITIL Foundation Essentials: The Exam Facts You Need por Claire Agutter

ITIL Foundation Essentials: The Exam Facts You Need por Claire Agutter
Titulo del libro : ITIL Foundation Essentials: The Exam Facts You Need
Fecha de lanzamiento : November 6, 2012
Autor : Claire Agutter
Número de páginas : 150
ISBN : 1849283990
Editor : ITGP

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Claire Agutter con ITIL Foundation Essentials: The Exam Facts You Need

Páginas:150Géneros:12:GB:Encyclopaedias&referenceworksSinopsis:PreparefortheITILFoundationexamITILisbestpracticeforITServiceManagement,developedbytheUKgovernmentandgloballyadoptedinboththepublicandprivatesectors.ITILisnotprescriptive,butratheritisaframeworkthatorganisationscanadoptandadapt.TheFoundationCertificateistheentry-levelITILqualification,whichofferscandidatesageneralawarenessofthekeyelements,conceptsandterminologyusedintheITILservicelifecycle.Theaforementionedelements,conceptsandterminologyofITILhavebeencondensedintothispocketguidetoprovidecandidateswiththeessentialfactstheyneedinordertopasstheITILFoundationexam.AllyouneedtoknowtoachieveITILFoundationCertificationAnofficialITIL®,Licensedproduct,ITIL®,FoundationEssentialsisadistillationofcriticalinformation-nowaffleorpadding-justexactlywhatyouneedtounderstandhowtopasstheITILFoundationexam.Writtenforself-studycandidates,ITILcommunitytrainingdelegates,itSMF/BCSmembersandV2FoundationCertificateholders,whohaveyettotakeanupgradedexam,thispocketguideisfullyalignedwiththeITIL2011corevolumes.Projectmanagers,whoarelookingtoexpandtheirqualifications,andITcontractorsorconsultants,whodon',twanttotaketimeoutfromtheirdayjobstoattendacourse,willalsofindthispocketguideanessentialcompaniontotheirstudiesandeducation.ThecompleteITILFoundationsyllabusTHEessentialcompanionforthosestudyingtheITILFoundationsyllabus,thepocketguidecoverskeyareasincluding